Communications

While you may not wish to issue a press release after an incident such as a threat, you will want to keep your community informed, particularly when such a threat causes closure or a disruption in service. Most libraries use multiple channels, including social media and the news page on their website, to share brief and timely updates. Your crisis communications plan should identify the channels you will use to communicate with patrons and the general public.

Here are tips and examples for a news release.

Find information about Crisis Communications in the resources [member access] section.