This section covers FAQs related to payment for membership dues, invoices, event registration fees, etc.
How do I find my invoices and payment history?
Invoices - for registration fees, membership dues, JobLine posts, etc. - can be found in your personal ILA profile. Once you have succesfully signed into your ILA profile, click on View your profile and then Payment history. If you have any outstanding invoices, they will be listed here and you will have the option to either make a payment or print the invoice. Clicking on an individual line item will expand the item and provide further invoice details.
How can I pay my registration fees, membership dues, or other invoices?
Payment can be made via check or card. To pay via check, mail a check made out to Illinois Library Association to our our office and include your invoice or write in the memo what the check is for. To pay via card, you can sign into your ILA profile and then select Make Payment in the top-right corner. You can also call the ILA office to pay over the phone if you do not have access to the internet.
How do I pay an invoice that is for one of my staff members, trustees, or someone else besides me?
Since you're making a payment for someone other then yourself, chances are that the invoice will not be in your ILA personal profile. In this case, you can send a check made out to the Illinios Library Association to the ILA office, being sure to include the invoice or putting in the memo what the check is for. If you wish to pay with a card, you will need to call the ILA office to pay over the phone.
How do I locate a receipt?
Sign into your ILA profile and then select View your profile and then Payment history. Click on the line item you need a receipt for to expand the details. Click on the blue box that says View receipt. This will open the receipt in a new webpage and you'll be able to either print the receipt or save it as a PDF.
If you need a receipt for a payment that is not under your profile, you will need to email ila@ila.org to request a copy.
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