Community Engagement Librarian | Kenosha Public Library

Posted on May 25, 2021

General Overview of Position

Are you a Collaborator? What about a Promoter? Do you have a passion for the work surrounding Equity, Diversity, Inclusion and Accessibility? If you have a passion for working with the community and developing relationships with people and organizations and you can successfully plan and carry out programs and services this position may be for you. If you have a complete understanding of library practices and principles, and you are happy to provide high-quality service to patrons at an all-ages Help Desk this position may be for you. If you are a good communicator, both in writing and in speech and you can coordinate the efforts of colleagues that are collaborators, promoters, and have passion for the work surrounding Equity, Diversity, Inclusion and Accessibility then this position is for you!  

The Community Engagement Librarian will develop effective partnerships with residents, community leaders, and community organizations across diverse populations and offer guidance to the programming team for producing thoughtful, creative and useful programs in response to those partnerships.  

The Board and Staff of the Kenosha Public Library are committed to building a diverse workforce and a culture that values and demonstrates cultural competency.

The successful candidate will: 

  • See the value of cultural, ethnic, gender, and other individual differences in people.

  • Value different points of view and check their own views against the views of others.

  • Support fair treatment and equal opportunity for all.

  • Listen to and objectively consider the ideas/input of others.

  • Respect the talents and contributions of all individuals.

  • Strive to eliminate barriers to diversity.

  • Ensure that new barriers to diversity are not built.

This full-time exempt position with benefits and requires a Master's Degree in Library Science from an ALA-accredited institution or a Master's Degree in a related field.  Two years experience working in a public library preferred.  Candidates must attach a cover letter and a current resume to be considered for this position. 

Example of Duties & Responsibilities

Community Activator - Works with Department Heads and Branch Managers to plan services to diverse groups. Competencies needed include the ability to network, facilitate, and partner both within the City government and with local agencies, organizations and institutions; and the ability to speak professionally in order to present content and lead interactive activities with constituents.  

  • Listen to community stakeholders with broad community interests and concerns by participating in community work groups and advise library administration on service improvements.

  • Convene and facilitate civic dialogue programming that maintains the library’s reputation as a neutral and trusted organization.

  • Foster and maintain collaborative relationships with external community organizations and cross-departmentally within KPL.

  • Collaborate with KPL’s Community Engagement Specialist on partnerships with the Hispanic community and programs offered in English and Spanish.

  • Explore grant opportunities; write applications and manage grant projects.

  • Organize and lead a new community advisory committee on issues of equity, diversity,  inclusion, and accessibility as they relate to library service.

Programming Creator of Learning and Culture - Encourages self-directed continuous learning and connecting people through cultural activities. Competencies needed include the ability to teach and understand different learning styles, the intellectual curiosity to continue learning cutting edge technology, and to continuously evaluate programming in order to provide a better experience for the patron. 

  • Coordinate collaborative programs  presented by community partners, including but not limited to civic, financial,  and health literacy.  

  • Work with the City Clerk’s office to promote voter education.

  • Collaborate with Department Heads, Branch Managers and other KPL staff to assist with the creation, scheduling and implementation of programs and classes.

  • Participate in the Adult Programming Team to meet the expectations and deadlines of three programming cycles annually.

  • Work with the communications department to develop marketing for programs. 

  • Create engaging environments that promote lifelong learning and support.

Information Professional - provides service at the point of need.  Competencies needed include in-depth research skills, value-added presentation, information evaluation, reader's advisory, subject expertise.

  • Interview patrons to determine the scope of information needs, and recommend appropriate resources to answer their needs.

  • Provide technologically adept basic support and use of personal devices and A/V equipment.

  • Maintain knowledge of current library trends and participate in appropriate conferences, workshops, and seminars to develop professional and leadership skills.

Service Leader - model service excellence and lead projects. Competencies needed include emotional intelligence, project management knowledge, coaching and mentoring co-workers, in-charge skills, accountability and entrepreneurship.

  • Act as a model of ideal customer service, based on the KPL Customer Service Philosophy, and coach co-workers to bridge gaps in service.

  • Serve as Project Manager or Champion on department, building, or library wide initiatives under the direction of the Department Head or the Division Head for Public Services.

  • Develop & implement strategies to create a welcoming environment for different user groups.

  • Market library services and programs at points of service and through established relationships with users.

  • Anticipate potential needs of users & community and innovate services to address those needs.

  • Respond to patron inquiries about library services, including the interpretation of library policies and procedures.

  • May be temporarily in charge of a library location including the opening and closing of facilities.

Collections Curator - builds, maintains, and makes accessible materials needed and desired by the community.  Competencies needed include collection analysis, assessment and evaluation, creating and interpreting metadata, merchandising materials both visually on site and working with the Communication Department to merchandise virtually.

  • Demonstrate in-depth knowledge of assigned selection areas, provide support to other staff on those collections. 

  • Identify ways to improve patron access to those collections through a variety of methods such as displays, book lists, cataloging, and modifying library spaces.

  • Assess trends in circulation for assigned selection areas. 

  • Evaluate and curate assigned selection areas to ensure collection reflects diversity, relevancy, currency, and community interest.


Education and Experience:

  • Master’s degree in Library Science or equivalent from ALA-accredited institution required or a Master's Degree in a related field required.

  • Two years experience working in a Public Library preferred.

  • Five or more years of community relations, marketing, public programming, or related experience preferred.

Necessary Knowledge, Ability, and Skills:

  • Extensive knowledge of library operations, functions, and services provided.

  • Some knowledge of the community and area museums, government agencies and business.

  • Knowledge of computer and AV equipment operation and troubleshooting.

  • Ability to move tables and lift chairs.


All staff are expected to achieve the following Core Competencies after hire and training: 

Essential Library Core Competencies:

  • Core Technology – Performs basic functions of e-mail applications; Performs basic calendar operations and task management; Understands, uses and helps others use basic computer hardware and peripherals, mobile devices, and the Internet; Demonstrates information literacy; Understands common security protocols related to Internet use; Understands and performs basic functions and tasks of common software programs; Performs basic word processing operations and basic printing operations from common applications; Maintains awareness of commonly used technologies and applies technology effectively for ongoing learning and collaboration.

  • Core Personal/Interpersonal Competencies – Develops and maintains effective relationships with others to achieve common goals; Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors; Applies customer service skills to enhance the level of user satisfaction; Applies effective techniques to address difficult situations with users; Understands and acts in accordance with the basic values and ethics of library service; Aligns efforts with the vision and direction of the organization; Demonstrates leadership qualities and behavior; Anticipates and adapts to change and challenges effectively.

  • Cultural Competence – Sees the value of cultural, ethnic, gender, and other individual differences in people; Values different points of view and checks views against the views of others; Supports fair treatment and equal opportunity for all; Listens to and objectively considers the ideas/input of others and respects the talents and contributions of all individuals; Strives to eliminate barriers to diversity; ensures that new barriers to diversity are not built.

  • Accountability – Accepts personal responsibility for and meets established standards for the quality, quantity, resource management, and timeliness of work.  Maintains a positive attitude, regular attendance, punctuality, and demonstrates integrity and honesty.  Acknowledges and corrects mistakes.

  • Civility – Demonstrates respect for others, open-mindedness, generosity of spirit, and a concern for the common good.

  • Communication – Communicates in a clear and concise way both verbally and in writing.  Demonstrates the ability to convey ideas, thoughts, issues, and information.

  • Learning and Innovation – Manages the development of one’s own learning and ongoing improvement of skills and knowledge that contribute to increased effectiveness, proficiency, and service; demonstrates critical thinking and problem-solving abilities.

  • Teamwork – Values and cooperates with all team members.  Promotes a friendly climate, good morale and cooperative team relationships.

Essential Librarian Core Competencies

  • Foundations of the Profession - Knows the ethics, values, and foundational principles of the library and information profession. Understands the role of library and information professionals in the promotion of democratic principle and intellectual freedom (including freedom of expression, thought, and conscience). Knows the history of libraries and librarianship. Knows the history of human communication and its impact on libraries. Distinguishes current types of library (school, public, academic, special, etc.) and closely related information agencies. Knows national and international social, public, information, economic, and cultural policies and trends of significance to the library and information profession. Understands the legal framework within which libraries and information agencies operate. That framework includes laws relating to copyright, privacy, freedom of expression, equal rights (e.g., the Americans with Disabilities Act), and intellectual property. Understands the importance of effective advocacy for libraries, librarians, other library workers, and library services. Knows the techniques used to analyze complex problems and create appropriate solutions. Displays effective communication techniques (verbal and written). Knows certification and/or licensure requirements of specialized areas of the profession.

  • Information Resources - Understands concepts and issues related to the lifecycle of recorded knowledge and information, from creation through various stages of use to disposition. Understands concepts, issues, and methods related to the acquisition and disposition of resources, including evaluation, selection, purchasing, processing, storing, and deselection. Understands concepts, issues, and methods related to the management of various collections. Understands concepts, issues, and methods related to the maintenance of collections, including preservation and conservation.

  • Organization of Recorded Knowledge and Information - Understands the principles involved in the organization and representation of recorded knowledge and information. The developmental, descriptive, and evaluative skills needed to organize recorded knowledge and information resources. Knows the systems of cataloging, metadata, indexing, and classification standards and methods used to organize recorded knowledge and information.

  • Technological Knowledge and Skills - Understands information, communication, assistive, and related technologies as they affect the resources, service delivery, and uses of libraries and other information agencies. Understands the application of information, communication, assistive, and related technology and tools consistent with professional ethics and prevailing service norms and applications. Knows the methods of assessing and evaluating the specifications, efficacy, and cost efficiency of technology-based products and services. Possesses the principles and techniques necessary to identify and analyze emerging technologies and innovations in order to recognize and implement relevant. technological improvements.

  • Reference and User Services - Understands the concepts, principles, and techniques of reference and user services that provide access to relevant and accurate recorded knowledge and information to individuals of all ages and groups. Knows techniques used to retrieve, evaluate, and synthesize information from diverse sources for use by individuals of all ages and groups. Knows the methods used to interact successfully with individuals of all ages and groups to provide consultation, mediation, and guidance in their use of recorded knowledge and information. Knows information literacy/information competence techniques and methods, numerical literacy, and statistical literacy. Understands the principles and methods of advocacy used to reach specific audiences to promote and explain concepts and services. Understands the principles of assessment and response to diversity in user needs, user communities, and user preferences. Understands the principles and methods used to assess the impact of current and emerging situations or circumstances on the design and implementation of appropriate services or resource development.

  • Research - Knows the fundamentals of quantitative and qualitative research methods. Knows the central research findings and research literature of the field. Understands the principles and methods used to assess the actual and potential value of new research

  • Continuing Education and Lifelong Learning - Understands the necessity of continuing professional development of practitioners in libraries and other information agencies. Understands the role of the library in the lifelong learning of patrons, including an understanding of lifelong learning in the provision of quality service and the use of lifelong learning in the promotion of library services. Knows learning theories, instructional methods, and achievement measures; and their application in libraries and other information agencies. Understands the principles related to the teaching and learning of concepts, processes and skills used in seeking, evaluating, and using recorded knowledge and information.

Physical and Working Conditions

  • Far vision at 20 feet or further; near vision at 20 inches or less.

  • Keyboarding, writing, filing, sorting, processing, mailing, and picking up, transporting, storing and shelving supplies. 

  • Lifting and carrying: 50 pounds or less.

  • Ability to travel to meetings outside the library.

  • Pushing and pulling: objects weighing 60-80 pounds on wheels.

  • Sitting, standing, walking, climbing and stooping, bending, twisting and reaching. 

  • Talking and hearing. 

  • Ability to use the following: calculator, computer workstation, copy machine, fax machine, telephone. 


$52,908.00 Annually


Kenosha Public Library - Southwest
7979 38th Avenue
United States

How to apply

Interested applicants must apply online using the City of Kenosha's online application system:

Community Engagement Librarian

Posting expires 6/4/2021, 12:00 PM Central Daylight Time. Candidates must attach a cover letter and a current resume to be considered for this position.  

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