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Serving Our Public 4.0: Standards for Illinois Public Libraries, 2020

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This updated edition, completely revised by a group of library professionals convened in 2017 by the ILA Executive Board, contains everything your library needs to complete applications for state grant programs, and is an important guide for trustees and library boards. Serving Our Public 4.0 features 13 chapters, including new ones for Youth and Young Adult Services, Building Infrastructure and Maintenance, and Illinois Public Library Resource Sharing Responsibility, and three new appendices. The new edition includes a paperback and flash drive and the price includes shipping. For bulk orders of 25 copies or more, please contact the ILA office at

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