Reference Services Forum (RSF)

The Reference Services Forum (RSF) offers opportunities to share and enhance reference skills, including readers’ advisory, as well as to promote and recognize quality library reference service.

Connect with the Reference Services Forum

Email List via Google Groups

Posts should be sent to:
Subscribe to RSF:

Accessing RSF Meetings
Access a statewide network of academic, public, and special librarians enhancing skills in providing assistance to library users and recognizing quality service through participation in ILA’s RSF. Meetings are open to anyone. To join a meeting, Dial 1 (800) 511-7985. Use Access Code: 968-2065 to enter conference call.

Meeting Minutes

Forum Leadership

  1. Denise Benson Denise Benson, Manager Reference Librarian at Calumet City Public Library
  2. Jeremy Dunn Jeremy Dunn, Board liaison Chicago Public Library

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